Unity Water is a statutory authority with three shareholders – Moreton Bay, Sunshine Coast and Noosa Council’s – and is governed by an independent board. Matters relating to Unity Water do not come under the jurisdiction of State Government. Concerns or complaints need to be lodged directly with Unity Water through their contact details available at www.unitywater.com/about-us/contact-us

Should you wish any decisions or actions of Unity Water to be investigated further, you can lodge a case with the Energy & Water Ombudsman QLD, who provide a free and independent dispute resolution service for unresolved complaints with electricity, gas or water suppliers. Their details are available at www.ewoq.com.au/